uPerformance is an International Training Provider & Coaching Specialist.

We help Organisations, Teams and Individuals to transform their Performance by helping to permanently change Behaviours and Habits.

Our aim is to Inspire and Engage You and Your People through Self Learning and Personal Development.

Founded in 2000, uPerformance (UP Training & Development Ltd.) provides a range of solutions that build relationships between your business and its people. We are committed to delivering realistic and effective solutions, designed specifically to meet your business needs and deliver tangible improvements in business performance. Our tailored programmes are practical, providing tools and techniques that can be used every day.  

Simply improving skills is not enough to achieve results. The real challenge is to change the way your people think. Our focus is to raise skills and knowledge levels and a shift in attitude and behaviours. We sit in our clients shoes and fully understand what you want to achieve, we compliment your strategy with appropriate solutions.

We provide a set of basic thinking frameworks, skills and methods to build the solid base needed to develop optimum performance. We take these principles and then adapt them to meet the needs of a particular customer and their market segment.

We design and develop training that is practical and focused on tapping the potential of your people. Training that is competence based with the focus on theory and ‘doing’ using a variety of learning methods to maximise performance to achieve required targets.


Be as successful as you can be

Our unique set of values are central to everything we do:


We make time to find out about our clients, their business,

their market, their people, their customers


We work together to design learning solutions that get results


We help people learn and perform to be the best they can be


We develop your unique style and ability


We are passionate about our business and your business

and always inject a sense of enjoyment


ILM Approved Centre

The ILM is the badge of recognition for high quality leadership and management training programmes. We offer ILM qualifications in Leadership & Management and Effective Coaching.  All ILM qualifications are awarded by The City and Guilds of London Institute.

Approved member of the Association for Coaching

We are organisational members of the Association for Coaching, dedicated to promoting best practice & raising standards of coaching worldwide.

CPD Accredited Training Provider

Our programmes count towards an individual’s CPD points. This provides professional credentials, recognised certification & career enhancement opportunities.

Certified as an Institute of Sales Management, Endorsed Training Partner

As an ISM Endorsed Training Partner our certificated programmes follow the Institute of Sales Management Professional Education Programme, ensuring all programmes meet the National Occupational Standards for Sales.

Tutor & Fellow status of The Institute of Leadership & Management

Certified Mental Health First Aider MHFA England


Jan is a training and coaching consultant, specialising in leadership, coaching, sales and service. She held senior leadership roles at British Airways in the UK and US. She studied Human Resource Management at Leicester University which she has practically applied working with clients across the globe. She is passionate about helping people learn and develop their true potential. For this reason she founded uPerformance in 2000, creating a training and coaching company that helps people grow, identifying and nurturing their ability to perform to the best they can be.


The consulting, training and coaching team are commercially astute professionals with extensive experience of implementing sustainable behaviour change. All have delivered numerous people development, sales and service projects for a wide range of leading companies. The team have a wealth of experience in learning design, delivery and coaching and are passionate about helping people learn.

Rosie Nice

Steve Gormley

Trudy ZagarE

Lesley Viner







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