The Company


Our tailored programmes are practical, providing tools and techniques that can be used every day and are focused on developing the potential within ourselves.

uPerfomance training programmes have received consistently outstanding feedback and references from numerous clients including:

  • Whitbread Hotels & Restaurants
  • Premier Inn
  • Beefeater Grill
  • Brewers Fayre
  • Table Table
  • Cazenove + Loyd
  • British Airways
  • Orange
  • Gartec
  • Barclays
  • Qatar Airways
  • Japan Airlines
  • Natural Retreats
  • Avis Budget group
  • Abercrombie & Kent
  • Air Astana
  • Travelport
  • IAG International Airlines Group

What we can bring:

  • We sit in the clients shoes and fully understand what you want to achieve, we compliment your strategy with appropriate solutions
  • We design and develop training that is practical and focused on tapping your potential
  • We help you establish performance standards and performance management mechanisms
  • We use our own experience as line managers, actually doing the job ourselves and bringing that experience to the training. Translating the theories into every day workable activities.
  • We help you increase business and people performance


"UPerformance have been our training partner since 2002.  Through that time UPerformance have consistently been in tune with our changing business requirements and have produced and delivered continual high quality and effective training programmes. I know with certainty we are in safe hands; their commitment and positive energy is unwavering and delegate feedback at all levels is always excellent. UPerformance have certainly contributed to the ongoing success and growth of Whitbread as well as winning National Sales Awards and Training Awards in 2007 and 2010. We continue to be impressed with the creativity and application of their training and I would add that it is a genuine pleasure to work with them, there is a feeling they are a trusted partner in the true sense of the word"
Denise Elliot UK HR Operations Whitbread Hotels & Restaurants

"At Cazenove+Loyd, we have a very service orientated sales force and the challenge, in a tough economic environment, is to maintain that service but still achieve a healthy conversion rate and strong margins. UPerformance was able to bring effective echniques to bear whilst taking on board the soft sell culture which needs to exist with the type of high end clients we deal with."
Christopher Wilmot-Sitwell Director Cazenove+Loyd

"With their great understanding of our company, culture and people,  and a thorough understanding our of industry,  UPerformance has assisted us with several programmes for our staff development.  Our performance management programme has provided new managers with the confidence and skills to manage their teams during our period of successful growth, whilst the great refreshers and tips for sales has assisted all staff to focus on every opportunity for the business"
Natalie Oldershaw Operations Director Giles Travel

"UPerformance listened carefully to what we required. They designed, developed and implemented a programme that was both educational as well as practical in its delivery. The feedback from all participants on the programme has been excellent with many very keen to change their attitudes and behaviours as a result of this"
Tony Nothman GM Customer Experience & Global Operations IAG British Airways World Cargo